At Hilton Head BMW, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
Our dealership finished 4th in the country overall in center of excellence which measures overall dealership performance in all critical areas. Our service department recently began Saturday hours from 8:00 AM - 2:00 PM to better service our customers. Our service staff consists of seven Master Level BMW technicians, and two Certified BMW Service Advisors. Our service department has over 75 combined years of experience, and you are guaranteed to always see familiar faces when you come back and service your vehicle with us!
We offer a Customer Loyalty Program, where our customer receives a discount card loaded with $1000.00 of discounts that may be used in 10% intervals. we send balance updates and service reminders to our customers as needed, and also let them know the time frame left until card expiration. While you wait for your vehicle to be serviced, we offer wireless Internet, a full-service coffee and snack bar, shuttle, and a pick up and delivery service within a reasonable mileage radius. We also have 18 service loaners on the lot, which are subject to availability.