Joseph Juliana is very professional. Keeps in close touch while the car is at the dealer.
First time I had my X5 serviced at HH BMW. Shannon took great care of me and made it seamless. I’ll certainly be back.
Been having my BMW serviced at Hilton Head BMW for over 4 years and always experience excellent service. Advisor Brad Woodcock always goes above and beyond to make sure we are taken care of.
Customer Service is always helpful to the need of my vehicle. I am always satisfied with the service. My service advisor was Joe Juliano, thank you for all your help !!
I brought my car to have a door seal replaced, and the service advisor Vance was very courteous. He set me up with a loaner car as I was having other work done while there and would leave the car there. When the wrong part was ordered, and the correct one would not come in until after the weekend, Vance offered to let me use the loaner through the weekend. When I finally picked up my car, it was clean and ready for me. I have never had a bad experience here, and will continue to return for future needs.
I needed a new tire, and they did it while I waited, and then they washed my car. Great service dept. Thanks Mike Milligan and the gang.
I was visiting HHI and had issues with two tires. Shannon was so helpful and made sure that I was comfortable and taken care of. She even made sure that I could shop at the outlets next door while they serviced my car! The car turned out great and the service was amazing. I just wish I lived closer to this BMW center. I would make them my primary auto center in a heartbeat.
Brad provides excellent service during my first visit!
Efficient and personable service by Shannon in the Service Department.
I have always trusted the BMW service and sales team in Bluffton South Carolina. This last time I came in for a regular service and there was extra work to be done. After the completion I had some questions and Mike Milligan, sales manager, addressed them with me. He found an adjustment to my bill after analyzing my account and warranty service contract. I truly appreciated his extra efforts and time to work with me and save me a considerable amount of money. I give Mike many accolades and thank yous for his dedication and obvious love of his customers ...
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