Great service from Joe Juliano every time. Never any pressure to accept services. Very accommodating. The new facilities are just beautiful. So nice that the service department was open during this Covid-19 crisis. They had a Purell station in the waiting area.
Rushing to pick up a prescription, I was surprised by a low tire notice. I was able to quickly get an appointment, even with all the problems with the Covid 19 virus. The tire was quickly replaced and I was on my way.
Brad, our service manager was very polite, professional and catered to our needs. I highly recommend visiting this dealership for all your business. Top notch!!!!
My service advisor Vance Wilkerson was very helpful and courteous. I was able to quickly schedule my car in for service and the only delay was waiting for a new tire to be delivered. Would highly recommend Hilton Head BMW and Vance.
I was actually on a long road trip when my car malfunctioned and said I had a drive train malfunction. Being a thousand miles from home, traveling alone, with a mechanical issue was stressful. So I googled BMW dealers and found the one in Hilton Head.I called from the road and the folks there were very sympathetic. I was able to limp the car there, and they looked at it that same day. They also shuttled me to my resort so I didn’t miss those precious vacation hours. They were good at communicating and called when they found ...
Fist time customer but was treated like I was a VIP...having own always at least two BMW’s every year since 1977 I like that feeling
Thanks Vance. Great communications today.
Vance Wilkerson was awesome and provided good counsel for me with regard to what I should take care of and when. I feel that he saved me a lot of aggravation in the future
I appreciate very much how they fit this Canadian traveller in for an oil change and without an appointment. The car was nicely washed when I got it back, too!
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